Our Refund Policy
If your order has not yet shipped, full refund can be granted if requested within 3 days of payment.
If your order has shipped, full refund minus 15% handling charge and restocking charge (for books and kits) is available within 30 days. The original shipping charge will not be refunded since we can’t get it back.
To get your refund:
Send your entire packet back, all documents and certificates, minister manual (if ordered and you want a refund for that, too), wallet cards, etc.
Once we receive them, the Board will issue a refund or partial refund as described above within 30 days.
After 30 days if you decide you want a refund, we will consider refund requests on a case by case basis. Refunds after a year or more would not be more than 50% of tuition, and again would be decided on a case by case basis.
What to Do if you want a refund after 30 days or more:
1. Send your entire packet back, all documents and certificates, minister manual (if ordered and you want a refund for that, too), wallet cards, etc. (Minister manuals that are damaged or written in will not be eligible for refund, so you might want to just keep them).
2. Include a written request for a refund and the reason you are requesting a refund.
Once we receive the above, the Board will consider your request for a refund at our very next meeting. We will review your case, all your communication with us and make our decision. A 50% refund is something we will consider, and would probably come to you in the form of a check, not by PayPal since PayPal only allows refunds for 30 days.
Note: Just because you are declared a minister no longer in good standing with this organization does not mean you are entitled to a refund of tuition you paid two years earlier!
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Please Note: No one has ever requested a refund in all our years until just recently (April 2007). One disgruntled person who doesn’t like the way we run our discussion forums (he wants to be able to say any insulting thing he chooses) asked for a refund of his minister tuition paid two years ago.